At CraftBD (accessible from https://craftbd.com/), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by CraftBD and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. Information We Collect

We only collect personal information that you voluntarily provide to us when you place an order or contact us. This may include:

• Contact Data: Name, shipping address, billing address, phone number (01611-488338), and email address.

• Order Data: Details about the products you purchase from our store.

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Process, fulfill, and ship your orders.

• Understand and analyze how you use our website to improve product listings.

• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website.

• Send you text messages or call you regarding your order confirmation and delivery tracking.

3. Cash on Delivery (COD) & Data Security

Since we primarily use Cash on Delivery (COD), we do not collect, store, or process any sensitive credit card or bank account information on our servers. Your basic delivery information is securely shared only with our trusted third-party courier partners to ensure accurate product delivery.

4. Log Files

CraftBD follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable.

5. Cookies and Web Beacons

Like any other website, CraftBD uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

6. Third-Party Privacy Policies

CraftBD's Privacy Policy does not apply to other advertisers or websites (such as Google Ads or Facebook Ads). Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information.

7. Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. CraftBD does not knowingly collect any Personal Identifiable Information from children under the age of 13.

8. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at:

• Website: https://craftbd.com/

• Phone/WhatsApp: 01611-488338